Support Staff Training

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NCASFAA is offering a single day drive-in training event for financial aid support staff. The training will occur regionally in order to accommodate people from across the state and is designed for front-desk staff and other support positions. This training will provide you with skills you can take back to your office to assist you with your job immediately.

The training will be offered on the following dates at these locations:

Lenoir Community College Kinston, NC October 27th

Guilford Technical Community College Jamestown, NC October 28th

Catawba Valley Community College Hickory, NC October 29th

Each day will begin with sign in at 9:15 and end at a reasonable time for participants to drive home.

Registration is $25 but you receive a free membership in NCASFAA just for participating. Once you are a member of NCASFAA not only do you get the opportunity to attend this training, but many others as well. You also gain access to a statewide network of people that can assist you with all problems related to financial aid. If you are already a member of NCASFAA, then the training is free.

Tentative Agenda
Presentation Title Presenter
Managing Conflict while providing Customer Service Biz Daniel
FAFSA Basics and FERPA for students and family Rosemary Stelma
How to be a Coach/Mentor in the Financial Aid Process Pamela Notemeyer
Stress Management Jason Johnson

Webinar: Satisfactory Academic Progress:
Keep Your Students on the Path to Completion
Friday, October 16, 2015 2:00 pm

Join your colleagues for “Satisfactory Academic Progress:  Keep Your Students on the Path to Completion” presented by Robert Muhammad from Winston-Salem State University. The webinar will cover SAP definitions, the basic elements of a SAP policy, and working with warnings, appeals, probations and academic plans.

Questions - Rose Mary Stelma – 919.835.2402 –

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