2011 NCASFAA Playbook - Get Your Game On!
Sunday, November 6, 2011 - Wednesday, November 9, 2011

Embassy Suites, Greensboro
204 Centreport Drive
Greensboro, North Carolina 27409

NCASFAA 2011 Fall Conference Presentations

The table below lists the sessions presented at the 2011 Fall Conference. The presentations and accompanying samples, letters, etc., can be downloaded by clicking on the icons in the right column.

		–	PDF document
		–	Microsoft Word Document
		–	Microsoft Powerpoint Document

Presentation Title	Presenter	Document
The ABCs of R2T4	Wood Mason
Changes in State Federal Aid p]Programs	Bill Cox
The COD Playbook	Wood Mason
Clock Hour Programs	David Bartnicki
Customer Service in Student Financial Aid	Sara Blackburn and Terri LeGrand
Delinquency Management	Nelnet
Direct Loan Best Practices	Eric Lane & Karen Britt Statler
Financial Literacy and Your Students	Takeila Hall
Federal Update	David Bartnicki
Gainful Employment	David Bartnicki
Great Lakes Loan Servicing	Great Lakes
Leveraging Institutional Data and Dept. of Ed Resources	FAS
Nelnet Education Loan Servicing	Nelnet
Preferred Lender Lists: To PLAy or Not to PLAy	Great Lakes
Satisfactory Academic Progress	David Bartnicki
State Update	Steven Brooks
Top Ten Compliance	David Bartnicki
Verification 2011	Nelnet
Your Financial Aid Playbook - Notes	Rose Mary Stelma
Your Financial Aid Playbook - Policies and Procedures	Rose Mary Stelma